ASCO doubles preventive maintenance tasks with the mobile lubrication system: CEG
ASCO upgraded to a Sage Oil Vac Class 5 lubrication truck in 2020.
The name Associated Supply Company Inc. (ASCO) has a lot of weight in Texas.
With 23 locations across Lone Star State (and one more in New Mexico for good measure), the family-friendly heavy equipment dealer has been providing consistent support for over 60 years. It sells and rents equipment and provides parts and services for construction, agriculture, material handling, oil and gas, local government, landscaping and infrastructure.
Talk to one of ASCO’s 600+ team members and you’ll understand the secret to its success. First, ASCO is committed to being a blessing to those it serves. Second, he knows what to expect from his customers. Third, it strives to be the first call for customers when they need equipment.
ASCO’s business base consists of respect, understanding and responsiveness. It’s pretty straightforward when you think about it.
Of course, it also helps when your dealer group represents top brands of equipment. The ASCO line is a true ‘who’s who’ list of premium Original Equipment Manufacturers (OEMs): Housing construction, Case IH, Doosan, Volvo, Cat Forklifts, Crown, Genie, JCB, JLG, MCFA and several other lines of construction, agricultural and material handling equipment and contractor supplies.
“We take great pride in offering a wide range of new and used equipment from brands you trust,” said Monty Bonjour, Branch Manager for the Amarillo location. “But our customers buy more than equipment. They trust ASCO and our people, counting on us to keep them operational.”
Machines mean maintenance
Preventive Maintenance (PM) is the name of the game in the heavy equipment industry and the Amarillo service team stays busy. Cranes. Chargers. Bulldozers. Excavators. You name it. In addition to the sale of equipment, ASCO also has a large rental division. It’s good for business, but it creates challenges when it comes to meeting PM schedules.
For example, between the equipment sold in the field and the rental units in the field, the Amarillo site is responsible for a fleet of $ 16 million, or about 500 pieces of equipment. A few years ago this created a major bottleneck in after-sales service. Things have changed for the better since the company purchased a Sage Oil Vac trailer in 2016.
Impressed with the results but wanting even more capacity, he upgraded to a Sage Oil Vac Class 5 lube truck in 2020.
“Because we were maintaining our rental fleet as well as our customers’ equipment, we were having difficulty keeping up with the preventive maintenance aspect of the business,” said Bonjour. “But since buying a Sage Oil Vac trailer and then buying a grease truck, we’ve gone from one hour a day to three hours a day. This had a major impact on our business. “
Efficiency gains are spread across different areas of the business. For starters, a technician can now service multiple pieces of equipment (typically three or four machines) on a single customer trip, resulting in labor and fuel savings with fewer technicians making fewer trips. . Then, the faster oil and fluid changes made possible by the Sage Oil Vac fluid exchange system allow technicians to perform a thorough inspection of the equipment and identify potential problems. Finally, ASCO saves on bulk oil purchases and the disposal of used oils.
Fewer pumps, more efficiency
Sage Oil Vac equipment is also available at ASCO’s Lubbock site, where 90 percent of the maintenance it performs is PM offered through the 2-year / 2,000-hour service package. Case Construction Equipment known as PROCARE. Previously, the service team used an older trailer system with pneumatic pumps. When Branch Manager Daniel Schueler and Service Manager Justin Parker saw a Sage Oil Vac trailer in the ASCO Amarillo branch, they knew it was time to buy one.
“The Sage Oil Vac trailer looked so much cleaner than we were used to,” said Schueler. “Once you understand how the system works and see it work, it makes perfect sense that Sage Oil Vac trailers would be faster and cleaner. It is a more efficient system than the one we used before. “
According to Parker, the pneumatic pump system took twice as long to complete an oil or fluid exchange. In addition, it presented many safety and operational challenges for technicians, such as having to lug around 5 gallon oil cans.
“On the old system, our technicians literally had to get on the trailer to load oil, which as you can imagine is not very safe,” Parker said. “Carrying heavy cartridges of oil is like begging for a back injury. In addition, there was always a risk that someone would drop oil on the job site. The Sage Oil Vac system eliminates all of these problems. “
Operational benefits aside, Sage Oil Vac Class 5 lubrication trucks and trailers do not have CDL requirements, which helps with personnel considerations. This is all the more important as a skilled workforce becomes increasingly difficult to find, train and retain, according to Parker.
“Our technicians are always happy to hook up to the trailer and get to PM’s next job. This is what keeps us going. “